Frequently Asked Questions

AEM Safety Materials complement, but do not replace, Original Equipment Manufacturer (OEM) manuals. While OEM manuals provide equipment-specific operating and maintenance instructions, AEM Safety Materials reinforce core safety principles and consistent safety messaging across equipment categories and manufacturers. Together, these resources help support safer equipment operation and training programs.

Our materials are designed for:

• Equipment Operators
• Equipment manufacturers (OEMs)
• Rental companies
• Contractors and construction companies
• Jobsite supervisors and safety leaders
• Students
• New Hires

They are especially valuable for organizations working with mixed equipment fleets, where consistent safety guidance reduces confusion and improves training outcomes..

A current safety manual should be kept with the equipment and readily available to operators, supervisors, and maintenance personnel. Safety manuals provide essential information about safe operation, inspections, maintenance procedures, hazard awareness, and emergency response actions. Having the manual available helps reinforce safe work practices, supports operator training, and contributes to an effective risk management program.
Equipment owners and operators are responsible for understanding and complying with applicable federal, state, and local laws, regulations, and workplace safety requirements. Because requirements may vary by jurisdiction and application, users should consult the appropriate regulatory authorities and equipment manufacturers to ensure compliance. Maintaining the safety manual with the equipment demonstrates a commitment to safety, helps reduce the risk of accidents and injuries, and supports a proactive safety culture.

The AEM Safety Materials Program offers a wide range of resources, including:

• Safety manuals
• Digital safety materials
• Videos and training resources
• Decals and brochures
• Training kits and downloadable content

Yes. Through the Safety Toolkit, customers can access:

• Electronic safety manuals
• Educational articles
• Actionable safety plans
• Downloadable materials for onboarding and toolbox talks

Register for a FREE account here: AEM | Association of Equipment Manufacturers, Milwaukee, WI Login

Many AEM Safety Manuals are available in dual languages to support diverse workforces. Language availability varies by product. Please review product descriptions or contact customer support for additional information.

No. AEM Safety Materials are intended to supplement, not replace, employer training programs, equipment-specific instruction, or manufacturer guidance. Operators should receive appropriate and necessary training and review all manufacturer-provided materials before operating equipment.

• AEM Members: May purchase using credit or debit card, or by placing a purchase order and paying later
• Non-Members: Must pay by credit card prior to shipment

Orders can be placed directly through the online store:

• www.safetymaterials.org (Safety Materials Webstore)

Yes. Member and non-member pricing tiers are available, reflecting the value of AEM membership and program participation. *Membership is exclusive to Equipment Manufacturers and their parts/service suppliers. Dealers and Rentals Companies are not eligible.

Most in-stock orders are processed within 1-2 business days after payment is received (or purchase order approval for eligible members). Shipping times may vary based on product availability, inventory levels, and production schedules.
Customers will be notified if an item is temporarily unavailable or delayed due to revisions, reprints, or inventory replenishment.

Returns and exchanges are reviewed on a case-by-case basis. Please contact customer support with your order details.

When a manual is updated:

• Previous versions are removed from sale
• Only the most current, approved version is distributed

This ensures customers always receive the most accurate safety guidance.

AEM Safety Materials are developed using recognized industry practices and may reference applicable safety standards and regulations. However, they are not intended to replace manufacturer instructions, regulatory requirements, or employer-specific safety policies. Equipment owners and operators remain responsible for complying with all applicable federal, state, provincial, and local laws, regulations, and workplace safety requirements.

Reproduction and distribution are governed by licensing agreements:

• Only authorized licensees may reproduce materials
• Materials must be used in their entirety and cannot be modified
• Usage must comply with AEM licensing terms

No, you can check out as a guest, but creating an account allows you to:

• Track orders and shipment progress
• Access purchase history
• Manage billing and shipping details easily

For questions regarding products, orders, licensing, or account assistance, please contact the AEM Safety Materials Team through the contact form on the website or the customer support email listed on the Contact Us page.

No. AEM only distributes the most current approved editions of its safety materials. Outdated versions are removed from circulation to help ensure operators and organizations have access to the latest available safety information.

• Trusted by equipment manufacturers, rental companies, contractors, and safety professionals
• More than 50 years of experience promoting equipment safety awareness
• Consistent safety messaging across equipment types and brands
• Supports onboarding, operator training, toolbox talks, and safety programs
• Available in both print and digital formats
• Developed with input from leading equipment manufacturers
• Helps organizations reinforce a strong culture of safety