Returns Policy

Within 30 days of delivery, physically shipped products (not electronic products) may be returned for refund of purchase price. A restocking fee of $10.00 will be applied to your original order.

• No returns on electronic products (downloaded documents, CD-ROM products, and video products).
• Defective electronic products may be returned for replacement.
• Requests for substitution cannot be honored.

Questions about our return policy may be directed to safetymaterials@aem.org or call toll-free at 800-369-2310 to speak with a customer service representative.